Bathtub Blues
One of my worst home inspection nightmares became a reality today.If you haven’t guess it yet its what happens when you walk away from a filling jaquzzi and forgetting about…
Make em Laugh
What does cute and funny have to do with home inspection marketing? Well let me tell you, how would you like to be marketed to? Making someone laugh or just…
My Roots Are Showing
The big boys are movin into my neiborhood. LandAmerica just landed at the local MLS meeting and made alot of noise about being the best home inspection company, having the…
Keypad Follies
Has one of your realtors asked you to pony up and get a keypad so that you can let yourself in while they stay in bed? This is really not…
Sink Or Swim
Sink or swim is a question you ask yourself when you’re stuck in a wash and the water rises to about the door panel area. Spinning the wheels just sinks…
Sword Play
Some advice from the home inspection trenches or should I say podium. Never step up to the podium without an outline or sufficient practice time for your intended message. I…
Just One More Step
An incident during my home inspection today reminded me how often many of us refuse to take that last step to success. This last step, the crucial step, always looks…
Smack Down
You can never tell just how well you’ve handled a customer complaint until you get the better business bureau smack down. For instance, I received one in the mail today…
Lazy Man’s Bet
I don’t know about you, but sometimes I just don’t feel like dealing with the phone. Yesterday I had to take the day off to drive my wife to the…
Eye Remember
Some things seem like small details, like the type of tape used for the testing of electronic eyes for the exterior lamppost or garage lights. Generally the use of black…
Masked Man
The other day I attended an InspectVue users group meeting. The author of the program Lorne Steiner was there explaining the in’s and outs of his program and awnsering questions….
Devil’s Side
I recieved a call today from a seller of a property I inspected recently. She was having trouble understanding my home inspection report. She had several complaints for me. First,…
Home Inspectors And Resistance
My home inspection today started off just like any other inspection of a new home. Arrived 15 minutes early, met the owner and like some nervous nellie’s she followed my…
Just Another Lazy Day
Every day brings a new perspective to the written words I use in my report software. Today I got a call from an irate home inspection customer who wants me…
Inspector Brush Off
Its hard to convince someone of the importance of a home inspection on a brand new, never been lived in home. The building had to pass inspection, right? Sometimes a…
Four Bucks
Surety bonds for the non-insured home inspection company are a necessary part of doing business in the State of Arizona and I’m sure there are other states that require them…